Return and Exchange

Bio by Design Jewelry will accept items for Return or Exchange within 10 days of purchase and proper proof of payment made to Bio by Design Jewelry.

To return or exchange an item, please request a Return Authorization by sending an email to

All Returns are subject to a 10% processing fee. Exchanges will be subject to shipping charges but can be waived on a case by case. Items must be returned in new and resaleable condition with tags attached. Some sales items are non-returnable as disclaimed in the sales purchase.

Once your Return is processed, you will receive a confirmation by email with refund information. There is no reimbursement for shipping in case of returns. Any specific final sale mentions in product description supersede these terms. 

Items received as gifts may be exchanged for another item of equal or greater value.